1. Introduction
Mountain Blue (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information you provide through this website, including feedback forms, enquiry forms, surveys, and newsletter subscriptions.
By using this website or submitting information, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect the following types of information when you interact with our website:
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Personal details such as your name, email address, phone number, and postcode or suburb.
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Feedback and comments you submit through online forms or surveys.
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Technical information such as your IP address, browser type, device type, and website usage data (via cookies or analytics tools).
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Optional information if you choose to upload documents or images when providing feedback.
We only collect personal information that is reasonably necessary for our engagement and communication activities related to the Mountain Blue project.
3. How We Use Your Information
Your information may be used to:
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Record and consider your feedback on the Mountain Blue proposal.
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Contact you in response to an enquiry or to provide project updates (if you have opted in).
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Summarise anonymous community input in reports submitted as part of planning assessments (e.g. Social Impact Assessment or Environmental Impact Statement).
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Improve our website, engagement processes, and communication materials.
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Comply with legal or regulatory obligations.
We will not use your personal information for unrelated marketing or share it for commercial gain.
4. How We Store and Protect Your Information
All personal data is stored securely on password-protected systems and managed in accordance with the Australian Privacy Principles.
We take reasonable steps to protect information from misuse, loss, unauthorised access, modification, or disclosure.
Where information is no longer required, it will be securely deleted or de-identified.
5. Disclosure of Information
We may share information with:
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Authorised project partners or consultants (such as Meliora Projects Australia Pty Ltd) involved in preparing reports and community engagement summaries.
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Government agencies, such as the NSW Department of Planning, Housing and Infrastructure, where required as part of the planning process.
Any shared data will be handled confidentially and in compliance with applicable privacy laws.
We do not sell or rent personal information to any third parties.
6. Accessing or Correcting Your Information
You have the right to request access to, or correction of, the personal information we hold about you.
To do so, please contact us via:
📧 [email protected]
📞 1300 713 581 (Monday–Friday, 9am–5pm)
We will respond to all requests within a reasonable timeframe.
7. Cookies and Website Analytics
This website may use cookies and analytics tools (such as Google Analytics) to collect non-identifying data about how visitors use the site.
This helps us improve usability and content relevance.
You can choose to disable cookies in your browser settings, though this may affect some site functions.
8. Links to Other Websites
Our website may include links to third-party websites (e.g. surveys or government portals).
We are not responsible for the privacy practices of those sites, and we encourage you to review their respective privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or website operations.
Any updates will be posted on this page with the “Last updated” date amended accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Meliora Projects Australia Pty Ltd
📍 2 Locomotive Street, Eveleigh NSW 2015
📧 [email protected]
📞 1300 713 581